About Fanns Digital
We started in 2019 helping niche media teams structure their first member forums. Today we run a six-person studio focused on member journeys, ambassador systems, and moderation playbooks teams can own after handoff.
Principles
Rituals over spikes
We design recurring touchpoints members can anticipate, not one-off campaign bursts.
Playbooks you own
Every deliverable is built so your team can run it without us in the room.
Honest scope
We state what is not included upfront—especially moderation coverage hours and channel limits.
Team
Soo-jin Park
Community strategist
Designs member journeys for membership brands across KR and APAC, with a focus on repeatable activation rituals.
Min-ho Choi
Program manager
Runs cohort timelines, facilitator briefings, and playbook handoffs so teams can operate without constant agency touch.
Hana Lee
Moderator
Builds moderation plans, escalation trees, and channel-specific tone guides for Discord, Slack, and forum communities.
Jae-won Kim
Analyst
Turns engagement signals into reporting dashboards teams actually open weekly—not vanity metrics decks.
Yuri Han
Community strategist
Specializes in ambassador systems and peer-led onboarding for education communities with seasonal intake cycles.
Eun-ji Oh
Program manager
Coordinates event series, speaker pipelines, and post-event follow-up sequences that keep members returning.
Timeline
Studio founded in Gyeongsan
Started as a two-person practice helping niche media teams structure their first member forums.
Ambassador toolkit line
Launched reusable playbooks for peer advocates after three membership-brand pilots in education.
Dashboard reporting layer
Shipped engagement rhythm templates tied to weekly analyst reviews for client teams.